What Percent of Bank of America’s Customers Uses Its Mobile App?
January 03, 2017, 12:42:00 PM EDT By John Maxfield, Motley Fool
One of the things Bank of America (NYSE: BAC) points out whenever it gets the opportunity to do so is that a growing share of its customers are using its mobile banking app to do things they once did at one of its branches.According to Bank of America’s latest data, it has 34 million active digital accounts — online plus mobile — with more than 21 million of those being active mobile users. Given that the North Carolina-based bank serves approximately 47 million consumer and small business customers, this means that 45% of them actively use its mobile app. [Read more…]